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Building a Wallet or Prepaid Card Product? RBI's PPI Framework Is Being Rewritten in 2026 — Build for Both

The current PPI Master Directions still govern issuance today, but RBI’s April 2026 draft signals real change ahead — interoperability mandates, reclassified categories, and revised limits. CS Chetna Shoor structures your application against what’s binding now and what’s coming.

Overview

Why a PPI Application Today Needs to Account for Tomorrow's Rules

Prepaid Payment Instruments (PPIs) — digital wallets, prepaid cards, and similar instruments that let users load funds and spend them later — require RBI authorization for any non-bank issuer, under the Payment and Settlement Systems Act, 2007. The currently binding Master Directions, dated August 27, 2021 (as amended), require a minimum net worth of ₹5 crore at application, rising to ₹15 crore within three years and maintained permanently, along with an escrow account covering 100% of outstanding customer balances.

In April 2026, RBI released a Draft Master Direction on PPIs, 2026 for public comment, proposing a significant overhaul — reclassifying PPIs into General Purpose (Full-KYC and Small) and Special Purpose (Gift, Transit, Foreign National) categories, mandating UPI and card network interoperability for Full-KYC PPIs, and revising balance and transfer limits. As of this writing, the draft is not yet notified as binding, but it signals clearly where the framework is headed. This page is for founders building a wallet or prepaid card product who need the application structured against today’s binding rules while genuinely accounting for what’s coming. Chetna reviews your net worth position, technical architecture, and product design against both the current and proposed frameworks.

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Service Covers

What This Service Covers

1

PPI category assessment — Full-KYC, Small PPI, or Special Purpose (gift/transit), based on your actual product design.

2

Net worth certification and structuring against the ₹5 crore application threshold and ₹15 crore three-year requirement.

3

Escrow account structuring with a scheduled commercial bank, covering 100% of outstanding customer balances.

4

Business plan and technical architecture documentation, including System Audit Report coordination with a CERT-In empanelled auditor.

5

Full application filing through RBI's online portal and direct handling of every query.

6

Forward-looking structuring against RBI's proposed 2026 changes — interoperability, reclassification, and balance limits — so your product isn't rebuilt from scratch once the new Direction is notified.

Eligibility & key criteria

₹5 Cr → ₹15 Cr

Net worth at application, rising within three years and maintained permanently — unchanged between current rules and RBI's 2026 draft

Escrow, 100% coverage

Customer funds held in a scheduled commercial bank escrow account, fully covering outstanding balances

Full-KYC vs. Small PPI

The two core general-purpose categories, with different KYC and usage limits

System Audit Report

Mandatory CERT-In empanelled audit within 6 months of in-principle approval (extendable by 6 months)

Draft MD, 2026

RBI's proposed overhaul, released April 2026 — not yet notified as binding

PSS Act, 2007

Legal basis for RBI's authorization requirement

Why It's Complex

Three Reasons PPI Applications Get Complicated Right Now

RBI rejects over 40% of NBFC applications on the first attempt. Here’s what actually causes it.

The framework is mid-overhaul, not settled

RBI's draft 2026 Master Direction proposes real changes — PPI reclassification, mandatory interoperability, revised limits — that aren't yet binding but clearly signal where the rules are headed. Applying under the current framework without accounting for what's coming risks a product built around rules that shift within the license's early years.

Escrow coverage discipline is stricter than it looks

RBI expects the escrow account to cover 100% of outstanding customer balances at all times, not just at periodic reconciliation checkpoints. Issuers that treat escrow funding as an occasional top-up rather than a continuous requirement risk a shortfall that an RBI audit will catch.

The System Audit Report deadline is easy to miss post-approval

In-principle approval starts a strict clock for a CERT-In empanelled System Audit Report, extendable only once by six months. Issuers focused on launching the product can let this compliance deadline slip while building out the business.

WHICH PPI CATEGORY FITS

Which PPI Category Fits Your Product?

PPI regulation splits by use case — building the right category into your application from the start avoids a mismatch RBI will flag.

Full-KYC PPI

For wallets or cards intended for broad use — purchases, transfers, and, subject to RBI's rules, cash withdrawals — requiring complete KYC verification.

Closed System PPI

Exempt from RBI authorization entirely if usable only for goods or services from the issuing entity itself, with no cash-out or third-party transfers permitted.

Small PPI

For simpler, minimal-KYC instruments limited to purchasing goods and services, with lower balance and usage limits.

Special Purpose PPI (gift, transit, foreign national)

For narrowly scoped use cases under RBI's proposed reclassification, each carrying its own specific conditions.

Documents Required

What You'll Need to Hand Us

Company Documents

Technical & Governance Documents

Our Process

From Category Assessment to Final Authorization

1

PPI category assessment

We confirm which PPI category fits your product design and assess your current net worth position.

2

Net worth & documentation gap analysis

A full review of your technical and governance documentation against what RBI expects for your category.

3

Escrow setup & framework preparation

Escrow account coordination with a scheduled commercial bank, alongside business plan and policy preparation.

4

Application filing

Full application filed through RBI's online portal.

5

RBI query handling & in-principle approval

Direct response to every RBI query, culminating in in-principle approval.

6

System Audit Report

Coordination with a CERT-In empanelled auditor to complete the mandatory System Audit Report.

POST-AUTHORIZATION

What's Due Once You're Authorized

Final authorization is the starting point — the net worth, escrow, and reporting obligations continue for as long as you operate.

Ongoing net worth maintenance toward and beyond the ₹15 crore threshold.

Continuous escrow coverage of 100% of outstanding customer balances.

Annual system audits and periodic reporting — net-worth certificates, escrow balance certifications, and grievance reports.

Monitoring RBI's 2026 Master Direction process for when proposed changes are finalized and become binding.

Eligibility & key criteria

CS Chetna Shoor’s team replies within 4 hours on WhatsApp.






    FAQs

    Frequently Asked Questions

    What is a PPI license and who needs one?

    A Prepaid Payment Instrument (PPI) license is RBI’s authorization for non-bank entities issuing wallets, prepaid cards, or similar instruments that let users load funds and spend them later. Banks already permitted to issue debit cards may issue PPIs after intimating RBI, while non-bank entities must obtain full authorization before commencing PPI business.

    Non-bank PPI issuers need a minimum positive net worth of ₹5 crore at the time of application, rising to ₹15 crore by the end of the third financial year following authorization, and maintained on an ongoing basis thereafter. This requirement is consistent between the current 2021 Master Directions and RBI’s proposed 2026 draft.

    RBI’s April 2026 draft proposes reclassifying PPIs into General Purpose (Full-KYC and Small) and Special Purpose (Gift, Transit, Foreign National) categories, mandating UPI and card network interoperability for Full-KYC PPIs, revising balance and transfer limits, and tightening several other operational rules. As of this writing, the draft has not been notified as binding, but it reflects RBI’s clear direction for the sector.

    PPI issuers must maintain customer funds in an escrow account with a scheduled commercial bank, structured to cover 100% of outstanding customer balances at all times. This is a continuous requirement, not a periodic reconciliation exercise, and RBI’s audits specifically check this coverage.

    Yes. A Closed System PPI — one that can only be used to purchase goods or services from the issuing entity itself, with no cash withdrawal, no third-party transfers, and no broader payment network participation — does not require RBI authorization. The moment an instrument allows third-party payments or cash-out, it falls outside this exemption.

    Who Handles This

    CS Chetna Shoor — you'll be working directly with her

    CS Chetna Shoor

    CS Chetna Shoor

    Qualified Company Secretary · ICSI Member · Founder, Expertvuw Management Pvt Ltd

    Chetna has guided NBFC promoters through RBI’s COR process end to end, with particular focus on structuring the Net Owned Fund and business plan so the application survives first-round RBI scrutiny rather than coming back with a query.

    — Chetna